Catastrophic claims involve serious bodily injury, significant risk for a lawsuit, and emotional trauma. In most incidents, you will never have to use these services , but in cases that involve serious loss of life, injury, and damage it is helpful to immediately speak to a professional who has prior experience and understanding of the legal risks.

This list contains networks of attorney s who have been recommended by risk management professionals and consultants. Each attorney operates their own 24/7 response systems independently of Charter Partners, ready to dispatch experts to gather evidence and provide support in a catastrophic event.

Cat Claims Steps

STEP 1

INCIDENT OCCURS

Driver determines if their area is safe, calls emergency services (911) & authorities if needed.

STEP 2
DRIVER CALLS CHARTER PARTNERS DIRECTOR OF RISK MANAGEMENT DIRECTOR

1-888-cat-risk

STEP 3

IF CATASTROPHIC, CP DIRECTOR OF RISK CONTACTS A 24/7 ATTORNEY

Use list below to locate an attorney based on nearest proximity to the incident. Attorney guides communication from this point.

*If not catastrophic, RM provides normal claims assistance.

STEP 4

ATTORNEY UTILIZES RECONSTRUCTIONISTS, APPRAISERS, ETC.

Using the attorney contact sheet. Attorney Client Privilege begins.

If driver is unable to perform step 1 & 2, start with step 3 as soon as the company is able.

Key Reminders

ONLY USE THIS SERVICE IF THE INCIDENT IS SEVERE

There is no agreed upon definition of a 'catastrophic accident' but we determine it as the following:

Some claims don't seem serious at first, but the risk can develop over time. As soon as you are alerted to changes that may be catastrophic, use this service.

Signs of a potential catastrophic event can include: severe injuries, fatalities, burns, significant property damage, medical helicopters, multiple injured persons, etc.

Attorney Partners

Looking for contacts? Message support@charterpartners.com